Shipping policy

This shipping policy is valid for the following countries:

United States

Shipping cost: 

United States: $4.99 

Estimates Delivery Time:

Handling Time: 1-3 days Mon-Fri.

Transit Time: 4-8 days Mon-Fri.

Order cut-off time: 5:00 p.m  (GMT-05:00) Eastern Standard Time (New York)

We use the following shipping companies:

USPS

Yun Express

Royal Mail   

Customs duties, taxes, and other charges:

International shipments may be subject to import taxes, customs duties and/or customs clearance fees, which are charged once a shipment reaches the recipient's country. These charges are the sole responsibility of the recipient. We have no control over these charges and cannot predict what they may be. If a shipment is refused and returned, you will be responsible for all import taxes and return shipping charges incurred.

Disclaimer in case of wrong address:

It is the buyer's responsibility to ensure that the delivery address entered is correct before placing an order. We will start processing your order immediately, so in most cases, we cannot make any changes to an order after it has been placed.

Incorrect Address

Please double-check your shipping address before submitting your order. We are not responsible for packages that cannot be delivered due to incorrect addresses. If an order is returned to us because of an incorrect address, we will refund the order amount (excluding shipping fees) and you will need to place a new order.

Address Change

If your order has not yet been shipped, you can request an address change by contacting our customer service at info@drakowatches.com. Once an order has been dispatched, we cannot guarantee changes to the shipping address.

For further assistance, feel free to reach out:

Store Name: Drako Watches

Company Name: JECE Enterprises LLC

Phone: +1 (800) 917-3509

E-mail: info@drakowatches.com

Address: 721 Robin Ave #4 McAllen, TX 78504, USA

Customer service: Monday to Friday from 9 a.m. to 8 p.m.